Privacy Policy

QuikOrder is committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website: www.quikorder.app and use our services.

By accessing or using the Website, you agree to this Privacy Policy. If you do not agree with the practices described below, please do not use our Website or services.

1. Information We Collect

We collect various types of information from users of the Website and customers who use our services. This may include:

a. Personal Information:

- Contact Information: Such as your name, email address, phone number, and other information that you provide when placing an order or contacting us.

- Payment Information: Including billing address and payment details (e.g., credit card number) for processing transactions. We use third-party payment processors to handle sensitive payment information.

- Location Data: To provide accurate service availability and delivery options, we may collect your location if you allow location sharing.

b. Non-Personal Information:

- Usage Data: Information about how you use the Website, including pages viewed, access times, IP addresses, and browser type.

- Device Information: Such as the type of device you use to access the Website, operating system, and mobile network information.

c. Information from Cookies:

We use cookies and similar tracking technologies to collect information about your browsing activities. Cookies help us improve the functionality of the Website and enhance your user experience.

2. How We Use Your Information

The information we collect is used for the following purposes:

- Service Provision: To process orders, manage deliveries, and provide customer support.

- Personalization: To personalize your experience on the Website, including showing you relevant menus, services, or offers based on your location or preferences.

- Communications: To contact you regarding your orders, respond to inquiries, or send updates about changes to our services.

- Marketing and Promotions: With your consent, we may send you promotional materials, special offers, or information about new features.

- Analytics and Improvements: To analyze how the Website is used, improve our services, and enhance user experience through performance tracking and error diagnosis.

- Legal Compliance: To comply with legal requirements, such as tax laws and fraud prevention.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with trusted partners or service providers in the following situations:

- Restaurants and Delivery Partners: To process and fulfill your order, we may share your information with the restaurant or delivery personnel.

- Third-Party Payment Processors: Your payment information is shared securely with payment gateway providers to facilitate transactions.

- Service Providers: We work with third-party vendors who help us operate the Website, perform business functions (e.g., hosting, analytics), or manage customer service.

- Legal Requirements: We may disclose your information if required by law or if we believe such action is necessary to comply with legal processes or protect our rights, safety, or property.

4. Security of Your Information

We take reasonable measures to protect the security of your personal information from unauthorized access, disclosure, or alteration. We use encryption, firewalls, and other safeguards to protect sensitive information, particularly payment details. However, please be aware that no security measures are completely foolproof, and we cannot guarantee the absolute security of your information.

5. Your Privacy Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

- Access: You can request access to the personal information we hold about you.

- Correction: You may request that we correct any inaccurate or incomplete information.

- Deletion: You can request that we delete your personal information, subject to certain legal exceptions.

- Opt-Out: You may opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails or contacting us directly.

- Data Portability: You may request a copy of the personal information we hold about you in a structured, commonly used format.

To exercise any of these rights, please contact us at support@quikorder.app .

6. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.

7. Third-Party Links

Our Website may contain links to third-party websites or services that are not operated or controlled by QuikOrder. We are not responsible for the privacy practices of such third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our Website. Cookies are small files placed on your device that allow us to collect certain information about your browsing activity.

Types of cookies we use:

- Essential Cookies: Necessary for the Website to function properly.

- Performance Cookies: Help us understand how users interact with the Website to improve its performance.

- Targeting Cookies: Used to deliver relevant advertisements or offers based on your interests.

You can manage or disable cookies through your browser settings. However, disabling cookies may affect the functionality of the Website.

9. International Data Transfers

If you are located outside of the jurisdiction where we operate, please note that your information may be transferred and processed in countries with different data protection laws than your home country. By using the Website and providing your information, you consent to the transfer of your data to these countries.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal obligations. We will notify you of any significant changes by updating the “Effective Date” at the top of this page. Please review this Privacy Policy periodically for updates.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Email: support@quikorder.app

By using www.quikorder.app, you acknowledge that you have read, understood, and agree to this Privacy Policy.